Why use PortMaster for service providers?
The purpose is threefold.
To minimize paperwork associated with operations on the port.
To give a better overview of the SafeSeaNet notifications and how to react to them.
Issue receipts for waste discharge.
Step-by-step process for service providers
How do I respond to an order from an agent or a port?
🎮 Interactive Demo: Open this Arcade walkthrough
Respond to an order from an agent or a port Step-by-step
Navigate to deliveries on the left hand side of the webpage and select it. That should bring you to the deliveries overview. There you see all of your SafeSeaNet notifications and do most of the work.
Go over the order and make sure it all makes sense and that you can adequately discharge the stated amount. Then you press Confirm Order.
Then the order will show up in the list with a blue dot next to it.
How do I issue a receipt?
Issuing a receipt from an order that you already confirmed. In the list, select the Issue Receipt button. That should pull up the waste delivery menu.
Then you can make sure that all the information there is correct and update the Garbage Discharge section if needed.
Then press Process Order.
This will create the receipt and display it. Make sure that it’s correct and then input your name in the signature field and press the Sign Receipt and Send to Ship button. This will then finalize the receipt, put your stamp on it and send a copy to the ship.
The receipt can be updated if need be. This is done by selecting the Update Delivery Receipt button.
Issue a receipt without an agent order
That’s pretty much like issuing a normal order but instead of selecting the order from a list, you select the New Receipt button. Then the process is almost the same as described here before. The main difference is that now you have to input the information for the ship and how much garbage was discharged.
Select the Location from the drop down menu
Input the terminal name
Select the Reception Provider
Select the Treatment Provider (if different from the Reception Provider)
Select the time that the ship will be in harbour (Keep in mind that it’s best to have the waste bin at the port when the ship arrives)
Select the time that the waste bin is no longer needed
Input the ship IMO number
Input the ship name
Input the gross tonnage
Input the name of the Owner/Operator
Input any Distinctive Numbers or Letters on the ship
Select the flag state from the drop down menu
Select the type of ship from the drop down menu
If the type of ship is not in the menu then please input it in the Type of ship (if other) field
Input the ship email address.
Input the right amount of garbage that is going to be discharged. Then press the Create Receipt button. Then the process is just the same as when using the SafeSeaNet notification.
How do I cancel an order?
To cancel an order, find the order in the list and press the Cancel order button next to it.
How do you get my own stamp for the receipts?
This is done by selecting the menu in the upper right hand corner and choosing Account from the list. Then select the Change Logo button. There you choose the Change Logo button and upload your logo. It’s preferred that the format is .svg or .png but .jpeg is also acceptable.