The Due Diligence feature
Following the OECD Due Diligence Guidance for Responsible Business Conduct, Klappir’s sustainability platform supports the systematic evaluation and management of your risks. It enables you to scope, assess, and address both actual and potential impacts across Environmental, Social, and Governance (ESG) factors – at your organizational level and throughout your entire value chain.
By scoping risks and assessing impacts, you can identify high-risk areas that require deeper investigation. From there, you can send targeted surveys to suppliers, prioritize mitigation strategies, and track responses directly in the platform. A full due diligence process is a continuous and ongoing process designed as a cycle to be repeated. Each complete cycle can take anywhere between a couple of weeks and a few months – depending on data availability, and your ambition and resources.
Due Diligence in Klappir's platform
The Due Diligence tool gives you the actionable insights you need to manage your time, resources, and value chain relationships more effectively. On the Impact Plan, the tool brings focus and clarity to sustainable impact at an Ecosystem level with access to the complete portfolio of Due diligence features ; Received surveys and Sent surveys
Within the Klappir Platform, you can handle the majority of the data work involved in a due diligence process: map your stakeholders, prioritize them, and engage directly through questionnaires and communication tools.
As an Impact Klappir Ecosystem Steward, you can welcome your suppliers to the Klappir Ecosystem with foundational data tools with the Klappir Core Platform access. This not only streamline collaboration, but also helps improve the availability and quality of sustainability data across the Ecosystem.
This shared effort strengthens transparency, accountability, and trust throughout your entire value chain.
Due diligence Step-by-step:
Optional : Update your own Impact Profile
Every company in the Klappir Ecosystem has its own Impact Profile. It presents the essential data needed for a basic screening of your sustainability performance and responsible business conduct.
Keeping your Impact Profile up to date positions your company as a transparent and trustworthy partner within the Ecosystem. It also gives your customers streamlined access to relevant sustainability information, eliminating the need to respond manually to individual data requests.
Add basic information about your organization in Organization>Impact Profile. In Summary, review that your country, sector and publicly available information are represented correctly. In the About section, you can add a current sustainability summary and share your sustainability ambitions.
In Disclosures, scope your enterprise risk by answering the Disclosures completeness questionnaire – gain an understanding of your gaps across ESG and your focus areas vs. neglected areas.
Review your Impact Profile - Reflect on your responsible business conduct and identify your assessment grid by checking what you care about and where there may be room for improvement.
1. Map your stakeholders
Stakeholder mapping is crucial to the due diligence process. There are a few approaches available to stakeholder mapping and we suggest you check out CSRD’s methodology. In this process, the companies you want to map are the ones you do business with, and in this case it is your suppliers.
Go to the Value Chain section of the Klappir Platform
Find your suppliers and add to your value chain in My value chain for a full overview of your supply chain.
If you do not find your supplier you need to make a New legal entity and invite them to the platform.
Collect your remaining suppliers in the Import Template
Import them in bulk in the Import section
2. Are you seeing missing data about a company you want to evaluate to manage
your risks? As an Impact and Growth Klappir Ecosystem Steward, you can
welcome your suppliers to the Klappir Ecosystem with foundational data tools with the Klappir Core Platform access.
You can invite suppliers to join Klappir on the Core Plan to request them to supply data for due diligence. Signing up is free of charge and they will be given access to the support sustainability tools needed.
Invite suppliers to complete their Impact profile. Access Value chain>Invitations to start connecting with your suppliers and invite them to build the bedrock to their connected, data-driven sustainability practices at no cost.
Note: When users add New Entities to their Value Chain, basic information is created by the user — not by the new company itself. These entities appear as Requested, with an Ecosystem-made Impact Profile (either manually filled or AI-generated). Once the company joins the Platform through an Invitation, it can take control, review and manage its own Impact Profile. (See “How to quickly build and review your company’s Impact Profile.”)
2. Prioritize with risk-based approach
Once you have mapped your suppliers adequately you can get the broad picture of risk areas in your value chain according to:
Assess each supplier’s:
Geographical risk or Country risk can be assessed in Country Profile. Each company is evaluated based on the SDG Index of its geographical location – a ranking from the Sustainable Development Report that measures a country's overall progress toward achieving all 17 Sustainable Development Goals (SDGs). Lower scores on the SDG Index indicate more significant developmental challenges and potential risks, resulting in a higher geographical risk.
Sector risk can be assessed using the NACE v2 sector on each company. Sector risks are inherent risks of dealing with an organization in a high impact sectors or sectors of specific interest. Evaluating which sectors are deemed high risk can be performed using one or more of the regulatory sources available. As there is no strict legal definition or classification on high-risk sectors one must
Disclosure risk can be assessed using the Disclosure % on each available Impact Profile. A 100% means that the company in question has responded fully
Strengths and gaps across ESG (e.g., where you have policies in place and where you do not).
Focus areas vs. neglected areas in your sustainability approach.
2. Identify high-risk suppliers to prioritize for further assessment based on the ESG performance gaps that matter most for your sustainability journey. You control your due diligence priorities. Klappir tools guide you, but context matters.Tip: Keep a simple Excel list of these suppliers so you can review and discuss them with your team internally.
Here are some further considerations we recommend
Criticality of supplier
Strength of relationship
Spend (financial importance)
It is your sustainability journey — and your due diligence priorities.
Based on the results of your due diligence work in the Klappir platform, you can judge for yourself where unacceptable risk areas are and whether to Cease, Prevent and/or Mitigate the risks you have identified depending on your priorities.
3. Follow up with Survey
When you have identified and ranked your value chain you can send a direct Survey. The Platform offers different public templates that the user can utilize. If you need a customized template contact customer support for more information.
Reassess using Geographical Risk scores + Disclosures responses and make a note of the suppliers you may need to evaluate further. Tip: Keep a simple Excel list of these suppliers so you can review and discuss them with your team internally.
Send detailed surveys in Due diligence>Sent surveys questionnaires to high-risk suppliers to identify areas where risk mitigation strategies need to be prioritized.
Your homework: Connect with the Ecosystem
Review your Impact Profile
Head to Due diligence>Received surveys to view and respond to assessments that require your attention.
Go to the Value Chain section in the Klappir platform and ensure that all direct suppliers are added for a full overview of your supply chain.
Keep a simple Excel list of the suppliers you want to assess further so you can review and discuss them with your team internally.
Access Value chain>Invitations to start connecting with your suppliers and invite them to the Core journey where they can build the bedrock to their connected, data-driven sustainability practices at no cost.
Once you have gone through whole the Due diligence process: Book your check-in meeting.
Still unsure how to perform due diligence? Find support from our partners, or reach out to the service desk for additional guidance.