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3.2 How to Use the Action Module and Create Objectives and Actions

Turn your strategy into action — Step by step

What You’re Going to Do

In this chapter, you'll create a structured action plan to turn your sustainability priorities into measurable progress. Each action is connected to your material topics and is broken into clear steps with responsible people and timelines.

Here’s an example of how it all fits together:

Level Example
Priority S1 – Own Workforce
Objective Improve employee well-being and retention
Action Introduce scheduled quiet hours and promote flexible working arrangements
Expected Outcome Reduced stress and increased productivity and job satisfaction
Tasks - Define quiet hours policy
- Communicate policy to all teams
- Monitor and evaluate uptake
 

How to Do It – Step by Step

1. Go to the Dashboard

Log in to Klappir‑Strategy and start from the main dashboard.

 

2. Click “Actions”

Open the Action module from the left-hand menu or tile on the dashboard.

Here you will:

  • Create an Objective – Describe your sustainability goal

  • Add Actions – Define specific initiatives to achieve your objective

  • Break Actions into Tasks – Assign step-by-step implementation details

 

3. Create an Objective

An Objective defines your overall goal for the topic.

  • Press “Add Objective” 

  • Fill in:

    • Objective (e.g. “Improve workforce well-being”)

    • Expected outcome (what success looks like and link to sustainability issue / policy)

    • Priority (e.g. Own workforce)

    • Lead individual

    • Responsible department

    • Start and End date

Screenshot 2025-10-28 at 09.56.28

 

4. Add Actions

Each Objective can include multiple Actions.

  • Press on Activities tab to create Actions. Note - Here you can write directly in to the fields by clicking on the textbox.

  • Start with Clicking on “Add Action” in the top right or "Click here to add a new item"

    • Describe the Action and Expected Outcome

    • Add - Start and End date

    • Assign responsible person

    • Add internal notes (if needed)

💡 Use the “Save Action” button to complete each entry.

Screenshot 2025-10-28 at 10.11.59

 

5. Break Actions into Tasks (Optional)

If the Action is complex, divide it into smaller steps. To add Tasks you need to press on the Pen to the left (Edit Activity).

Screenshot 2025-10-28 at 10.21.40

 

  • Press on the“Tasks” tab and "Click here to add a new item"

  • You can add a Responsible person to the task and Date when it should be complete

Screenshot 2025-10-28 at 10.23.33

 

You’ll then get a full overview of all Actions and Tasks, and can mark them complete as progress is made. Just click on the status and change tasks from Incomplete to Complete and Actions from Not started to Started - Good progress - Completed.

Screenshot 2025-10-28 at 10.26.19

And remember - you can click in to the textbox to add or change the text. To add or update Tasks or Evidence you need to press on the pen to the left and select the Evidence tab or Task tab.


 

6. Monitor and Report

Use the built-in reporting tools to track progress.

  • Generate action reports as PDF, Word, or Excel

  • Filter by priority, status, or department

To open the Reports for Actions.

Screenshot 2025-10-28 at 10.30.05

 

You can select different types of reports - generate as PDF or export to word or excel.

 

Get overview of your Objectives

 

Screenshot 2025-08-04 at 10.17.34

 

Best Practice Tips

  • Start small and grow – Add key objectives first, then build detailed actions over time

  • Through Expected Outcome:
    • Connect to material topics – Ensure each Objective and Action supports a topic marked material in Step 1. 

    • Connect to policies – Show that actions are part of a structured response to policy commitments.

 

How This Supports ESG Ratings and Reporting

Framework Why Actions Matter
ESRS GOV‑3 (July 2025 draft) Requires organisations to explain how sustainability policies are implemented through actions
VSME Asks companies to describe actions taken or planned for each applicable topic
ESG Ratings (e.g. EcoVadis, CDP, Sustainalytics) Reward structured action plans, follow-up measures, and traceability of improvements
 

Outcome of Step 3.2

By completing this step, you will have:

  • Entered your first Objectives, Actions, and optional Tasks

  • Linked actions to material topics and policies in expected outcome

  • Set up your foundation for target-setting (Step 4) and reporting (Step 6)

 

Go to the next step:

3.3 How Objectives, Actions and Targets work together